Terms of Service and Privacy Policy
Last updated: April 4, 2025
Welcome to The Green Zone AI (ABN: 75138079209). By accessing or using our services, you agree to be bound by these Terms and Conditions.
Service Overview and Data Privacy
1Service Overview
The Green Zone AI provides research insights and information through artificial intelligence language models powered by OpenAI and Anthropic. Our platform uses survey questions, prebuilt prompts, client-approved documents, and a "GreenZone Intel" feature to generate high-quality, personalized responses.
2Accuracy of Information
While we strive to deliver high-quality responses, the AI language models may occasionally provide incorrect or incomplete information. We recommend verifying any answers or responses generated before relying on them for decision-making purposes.
3Data Privacy and Security
We value your privacy and are committed to protecting your sensitive information.
Here's how The Green Zone AI ensures the confidentiality, integrity, and availability of your data:
- Survey-Based Input
Our platform collects information through a series of non-sensitive survey questions. Your responses are embedded into prebuilt prompts and client-approved documents that are securely preloaded into our system.
- Minimized Data Exposure
By using structured prompts and documents, we significantly reduce the likelihood of sensitive information being transmitted to external AI platforms. This ensures that only essential, non-sensitive data is processed externally.
- Client-Approved Data Storage
We store only the documents and data you explicitly provide and approve for use. This ensures transparency and control over the information used to generate AI responses. Approved data may be processed by OpenAI's models and by Claude by Anthropic.
- Historical Project Data
To support continuity and improve user experience, The Green Zone AI stores historical information, including all AI-generated responses within your projects. This data is securely hosted in our cloud database located in Singapore.
- Right to Data Deletion
In alignment with global data privacy frameworks such as the GDPR, we honor your right to erasure. If you request deletion of your data, we will promptly remove the requested information from our systems. Email requests to [email protected].
- Data Security Measures
All stored data is protected with industry-standard security protocols to prevent unauthorized access, misuse, disclosure, or alteration.
- Purpose Limitation
The data you provide is used solely for delivering and enhancing our services. We do not sell, share, or use your data for any unrelated or third-party marketing purposes.
These practices reflect our commitment to upholding high standards of data privacy and compliance with laws such as the GDPR, the Australian Privacy Act, and other applicable data protection regulations.
GreenZone Intel Feature and User Responsibilities
4Use of "GreenZone Intel" Feature
The "GreenZone Intel" feature is an AI-powered chat capability that enables users to interact with the system by asking follow-up questions or providing additional instructions through custom prompts:
You are solely responsible for any content you input into the "GreenZone Intel" feature. Please ensure that you do not include confidential, sensitive, or proprietary information in your prompts.
The prompts and instructions you provide may be transmitted to and processed by OpenAI and Anthropic to generate responses. These providers may use the data to improve and train their language models.
By using the "GreenZone Intel" feature, you acknowledge and agree to OpenAI's Terms of Use and Privacy Policy as well as Anthropic's Consumer Terms.
The Green Zone AI is not liable for any content you provide through the "GreenZone Intel" feature or any consequences arising from its use.
5Use of AI Platforms
Our services leverage the OpenAI and Anthropic platforms to generate insights:
- Controlled Data Sharing: We have configured our system to limit the data sent to OpenAI and Anthropic, focusing only on what is necessary to provide accurate and relevant responses.
- Data Processing by OpenAI and Anthropic: The data you provide may be processed by OpenAI and Anthropic to generate responses. By using our services, you consent to this processing.
- AI Providers' Policies: You acknowledge and agree to the policies and terms of both OpenAI and Anthropic when using our services.
6Limitation of Liability
To the maximum extent permitted by Australian law, The Green Zone AI shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our services, including but not limited to the "GreenZone Intel" feature.
7User Responsibilities
You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.
Ensure that any information or documents you provide are approved for use in our services and do not contain unauthorized confidential or sensitive information.
You are responsible for the accuracy and completeness of the data you provide to us.
Exercise caution when inputting information into the "GreenZone Intel" feature. Avoid sharing personal, confidential, or sensitive data.
8Amendments
We are committed to keeping you informed about any changes to these Terms and Conditions. If we make updates, we will notify you in advance through your registered email. We encourage you to review any changes, and your continued use of our services will indicate your acceptance of the updated terms.
9Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.
10Your Confidence Matters
We aim to provide a secure and reliable service. If you have any concerns or questions about how your data is managed, please don't hesitate to contact us at [email protected].
